DED has developed a range of online services for investors, company owners and PROS in co-operation with a variety of other government departments to strengthen the quality of services offered to customers.

The DED’s IT Executive Director, Abdulla Hassan, said: “The launch of the eServices comes in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President & Prime Minister and Ruler of Dubai, to position Dubai as an e-driven economy. It also highlights the success of DED’s strategy to provide value-added services to its customers in compliance with the eGovernance policies to boost productivity and enhance the quality of customer service.”

At GITEX 2009, DED will distribute laptops to winning customers, who had used DED’s eServices to reserve, renew trade names and renew trade licences from October 4 to 15.

The eServices offered by DED include the Transaction Status whereby customers can check the status by using a transaction number, licence number or initial approval number. Search Trade Names enables users to reserve trade names or find out if the desired name is already taken. Company Lookup helps to search for existing companies operating in Dubai and gain information on their contact details and business activities. The Number of Licences per Person Report is also available.

Through the Business Set up Simulator, potential investors can obtain an overview about setting up a new business in Dubai. Licence Renewal Cost Estimator allows existing companies to find out the cost of renewing their licences and Activity Search procedure helps users to understand more about the activities that are classified by DED.

DED recently unveiled the new website to improve public access to business-related information and procedures. The DED website has a clearer look, intuitive navigation and starting points featuring focused content for specialized users. The site is based on a new content management system, built to allow DED divisions to publish up-to-date information faster and more efficiently.

The new website also offers concise information about DED services, links to its core agencies – the Dubai Shopping Festival Office, the Export Development Corporation, the Mohammed Bin Rashid Establishment for Young Business Leaders, and Foreign Investment Office. Feedback forms on the site also encourage visitors to express their views and share suggestions with DED officials.
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As per the agreement, DED will open a new branch in DTMFZA to issue licenses, business registration services and save trade names for companies and corporations that are planning to do businesses in the emirate.

This initiative is aimed at enhancing the business diversity within Dubai Technology and Media Free Zone by increasing geographical proximity between clients and service providers. It will contribute to adding more amenities and facilities to complement the lifestyle and operational requirements of the community, besides generating more business opportunities.
 
His Excellency Mr Sami Al Qamzi, Director General, DED, and His Excellency Ahmad Bin Byat, Director General, DTMFZA, signed the agreement. Officials from DED and DTMFZA attended the signing ceremony held, recently, at DED headquarters in Deira.

“The agreement with DTMFZA comes in line with DED’s objective to enhance the performance of Dubai’s business sector. The Dubai Technology and Media Free Zone Authority is one of the strong growth drivers of the Emirate’s economy and the new partnership will further enable investors to complete business initiation procedures swiftly,” said Mr Al Qamzi.  

“DED will coordinate with concerned local and federal government bodies and encourage them to establish their branches within DTMFZA and assign staff members to offer comprehensive services to investors looking to set up new businesses. DED will also coordinate with DTMFZA to use DED’s data licensing and business registration system to review data and information related to all licenses,” added Sami.

His Excellency Mr Bin Byat said: “The agreement plays a vital role in further strengthening the growth of the business sector in Dubai in line with the Dubai Government’s strategy. It will also contribute to providing a business-friendly environment – a key factor for the success of Dubai”.

“DTMFZA is committed to cooperate with concerned government departments such as DED to attract investment and encourage trade and economic motion at all levels,” added Mr Bin Byat.