SCOPI Workshop

The workshop which is based on the European Foundation for Quality Management (EFQM) and “King Abdullah II Award for Excellence” criteria, aims to develop companies and organizations, both in public and private sectors, seeking to achieve organizational excellence, and levitate them to win local and regional excellence awards.

A large group of managers, departments’ heads, and employees who are engaged in the field of organizational excellence from various ministries, governmental departments, and other private sector organizations participated in the 2-day event which was held by SCOPI under the leadership of its Chief Consulting Officer, Dr. Bashar Sarayreh.

Consultant Dr. Tareq Khayyat lectured at the workshop that covered various aspects of organizational excellence such as the concept of excellence and its main elements, in addition to the RADAR Methodology.

The workshop included lectures, exercises, real case studies and discussions, as well as small group activities which all focused on the concept of excellence and its main elements, and the structure of the administrative excellence model and its dynamics based on the European Foundation for Quality Management (EFQM2010) and the criteria of “King Abdullah II Award for Excellence.”

At the end of the specialized workshop, SCOPI CEO Nidal Bitar granted certificates to graduates, pointing out their effective input for the workshop. He also expressed his gratitude for the trust organizations are placing in SCOPI.

From his side, Dr. Sarayreh stressed that the Organizational Excellence Unit in SCOPI pledge to provide the best solutions, training, consulting services and implementations of performance management tools and systems for organizations that wish to upgrade from manually maintained performance reporting solutions towards supporting them in achieving organizational excellence, and winning excellence awards not only in Jordan but in MENA region as well.

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The Strategic Center for Organizational Performance Improvement (SCOPI) specializes in advising public & private sector organizations on how to link one of their largest asset (Human Capital), to business results. SCOPI helps organizations align workforce performance with business strategy and bottom line results.
As a leader in performance improvement in MENA region, SCOPI focus on offering professional services based on best international practices in the domains of Human Performance Improvement – HPI and Organizational Excellence by partnering with decision makers and key people in organizations willing to achieve competitive results and measurable performance through knowledge transfer activities and building internal capacity of their workforce. Through extensive experience dealing with complicated business issues in a variety of sectors, SCOPI’s certified and qualified experts possess the skills, knowledge and experience necessary to achieving most challenging business goals.
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Khalil Abul, Award Manager

The award manager, Dr. Khalil Abul, said that all individuals willing to join the regulatory, administrative committees of Salem Al-Ali Al-Sabah Informatics Award 2010 can fill out the electronic application specified for volunteer work available on the official award website www.alsabahaward.org.

With one hundred thousand Kuwaiti dinars, roughly three hundred and seventy thousand dollars, divided on the participating websites, H.H. Salem Al-Ali Al-Sabah Informatics Award is considered the most significant informatics award in the Arab World.

Abul added: “this annual award aims at developing the Arab community skills, unveil their individual capabilities, and develop their potentials to perfect our ‘involvement of the other’ philosophy. We believe in the importance of volunteer work and its role in building a modern Arab nation.”

Abul illustrated further that volunteers can chose from three to five activities or committees to work with, depending on their area of expertise and work experience. This year, there are 19 projects or committees including informatics awards projects evaluation and qualifying committees, media follow up committees, public relation management committees, and others.

He pointed that the awards management developed a special system that organizes and manages all the volunteer work associated with the award, which will create easier identifying and communicating between all volunteers from different countries in the Arab World. The mechanism will push forth volunteer work to reach a more productive stage.

He explained that the system is comprised of three basic pillars. Firstly, “Volunteers Index” which is formed of a huge, detailed database of all volunteers with their names, qualifications, professional work experience, beside their volunteer-work areas and parties they’ve participated in before to render identifying and communicating with them easy, in relatively short notices.

The second pillar is “Volunteer Work Schedule” that aims at enumerating all the participating projects and volunteer activities available, and provides a clear, comprehensive, and detailed description of each event and their requirements. For example, initiation and conclusion date, tasks appointed to volunteers, qualifications requirement for volunteers, and working hours.

The third and last pillar is “Volunteer Work Documentation” to motivate the spirit of teamwork and excellence amongst volunteers by assessing their performance and the effort they’ve put forth, based on volunteer work effort standards. This pillar allows the award to honor participants by reviewing their volunteer status and the rank they’ve achieved after the evaluation.

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Majed Sifri Optimiza CEO

03/03/2010 Amman – Board of Directors of Al-Faris National Investment Group, the owner of Optimiza network of companies, announced appointing Mr. Majed Sifri CEO for the group as a successor for H.E. Hazem Malhas.

Mr. Sifri has 20 years of extensive experience in starting, leading and managing companies in the field of information technology and telecommunications. Majed established and led several North American companies like CTI Datacom, Apptek and most recently Redline Communication which he managed to take public on the London Stock Exchange (AiM) and on the Toronto Stock Exchange. Majed holds a Juris Doctor (J.D.) degree from the Washington College of Law at American University and an MBA degree in Finance from George Washington University

“The appointment of Mr. Sifri comes after an extensive search in the regional and international markets for a successor of H.E Hazem Malhas” said Mr. Rudain Kawar, chairman of the board. “Our decision as a board was based on Majed’s vast experience and knowledge in leading information technology companies, his relationships internationally and regionally, and his ability to deal with strategic opportunities and challenges.”

Mr. Kawar expressed his satisfaction and confidence in the new leadership of the group that will take Al-Faris to new heights. “The experience that Mr. Sifri brings on board would help us develop on Al-Faris’ strategy and operating plans to achieve the company’s objectives region wide” added Mr. Kawar.

Mr. Sifri said, “I am excited to be part of Optimiza’s success in the Middle East.” Mr. Sifri added, “Optimiza is a leading well positioned and branded solutions provider across the region, and I look forward to working with the team to build on its past successes and take advantage of the immense potential for the future.”

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Al-Faris National Investment Group, the owner of the Optimiza Network of Companies, is a leading publicly-listed IT investment and holding company (ASE:CEBC) with a capital of US $48 million. It owns a network of IT services companies that offer technology services and solutions across the Middles East through a network of 9 offices employing over 500 IT professionals. Optimiza is specialized in offering reliable business solutions and services in areas of management consulting, information technology and outsourcing, serving clients from the telecom, banking, insurance, enterprise, healthcare, education and government sectors. www.optimizasolutions.com
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The tower will be situated in the heart of Istanbul, on an 11-thousand square meter plot, landscaped and replete with a full range of amenities to ensure utmost comfort and visual appeal. Additionally, the development is placed strategically to maximize connectivity in the bustling city: The tower has a heliport on its roof, while it will stand in close proximity to the planned Bomonti-Dolmabahçe tunnel that is expected to cut the time a typical journey takes from 45 minutes to a mere four minutes once it is complete. The tunnel will connect the centrally located Bomonti District to the historic Dolmabahçe, which is situated along the banks of the Bosphorus.
Further addressing the lifestyle offering of the development, Rixos Hotels will provide each resident with personal concierge services. For residents wishing to unwind after a stressful day, Rixos Residences Bomonty will have a landmark 2500 square meter Spa area managed by the Rixos Health Club. Furthermore, the project will include a multi-purpose sports area, a mini-golf course, a café, a restaurant, a hairdresser and a dry cleaning service.
The US $137.2 million project is being developed with Rixos Hotels’ esteemed partners Ayaydın Group, İpek-Çakırkaya, Maslak Yapı and Merttaş Yapı.

This latest addition follows the recent announcement of the purchase of 30 Airbus planes to the Turkish Airlines fleet in line with its expansion plans. Turkey’s flag carrier aims to acquire a total of 105 new aircraft over the coming few years. This rapid expansion positions Turkish Airlines as one of the fastest growing carriers in the world.

By the end of 2015, the number of single aisle jets in the fleet of Turkish Airlines will increase to 155, and the number of twin aisle aircraft will rise to 36. The total number of aircraft in the Turkish Airlines fleet will reach 196, 5 of them cargo airplanes.

For information on Turkish Airlines flights and fares please visit www.thy.com or contact Turkish Airlines Sales Offices. Information about the Frequent Flyer Program is available at www.thy.com/smiles

15/2/2010 Amman – DART, the Student Entrepreneurship Society, concluded in collaboration with Queen Rania Center for Entrepreneurship, the training program that was held at Princess Sumaya University for Technology last week.

The training program titled “Unleash the Entrepreneur” aims at developing the entrepreneurial spirit among participating students, increasing their awareness on entrepreneurship and managerial work, locally and regionally.

The intensive course was attended by over 50 students from the Jordanian University, the Hashemite University, Princess Sumaya University for Technology, and Jordan University for Science and Technology. During the 4-day long program, trainers shed the light on key topics and major issues chiefly on personal development and entrepreneurial skills growth.

The training program comprised courses titled “External Relations Management”, “Event Management”, “Unleash the Entrepreneur in You”, “Social Media Training”, as well as a course on Soft Skills which outlined communication and presentation skills.

Remarkably, DART Student Entrepreneurship Society is an initiative by Queen Rania Center for Entrepreneurship that aims at bridging the gap between academia and the business and industrial worlds by actively holding specialized sessions and workshops to reflect the needs of the labor market.

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In a statement, the society said that their participation in the most prominent event in the region stands-out in confirmation to their role in supporting informatics and telecommunication markets in Jordan and the region. It also represents the positive results the JCS has achieved in along their career.

The event included honoring the annual Golden Chip Award winners. Talal Abu-Ghazaleh, Chairman of the UN Global Alliance for ICT and Development, won the Arab ICT Personality of the Year 2010 in the MENA region. In the meanwhile, Alec Ross, Senior Advisor to US Secretary of State Hillary Clinton and a key advisor to President Barack Obama in the fields of ICT and innovation won the International ICT Personality of the Year 2010 on the same region.

Head of the administrative body at JCS Ghazi Al-Qarout commented “We are devoted to participating in related regional and international events, mainly because of the real cooperation and experience-sharing opportunities they carry. Additionally, we welcome the opportunity to participate in outlining the regions upcoming strategies, especially when it comes to its development.”

It is worth mentioning that MENA Informatics and Telecommunication week conducted under the patronage of H.E. Shaikh Ahmed Bin Atiyatalla Al Khalifa, Minister of Cabinet Affairs, Kingdom of Bahrain, is considered an annual tribune, gathering prominent figures with extensive experiences in this field. They discuss pan-Arab strategies that aim at continuous development for information technology and telecommunications in general.

Al-Qarout added: “this participation reflects our undivided attention to the region’s activities and events. Such participations enrich the base we build on, heading for the future.”

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About JCS

Jordan Computers Society was established in 1986 as a professional non-profit society representing both individuals and companies specialized in computer and information technology. It is the first such an organization in the Middle East and the Arab region to specialize in the field.

JCS seeks to develop the ICT sector in Jordan and serve and support companies operating in the field through upgrading the operation techniques at the concerned companies and the efficiency of employees hired by the industry.

The society also contributes to planning and developing educational programs and training in the various sub-fields in the ICT sphere, in addition to the extension of consultation for state agencies and private establishments, holding seminars, lectures and training courses aimed to take the sector to a new level.

In addition, JCS builds and foster ties with peer organizations at the Arab and international levels. The society organizes METS on an annual basis and this year, it will hold the 20th edition of the show.

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The Arab firm, based in Amman, specialized in building electronic governmental applications and framing software solutions, stated that it has begun incorporating applications in their program that aims at developing fresh graduates’ potentials in order to fully-fit in the targeted position.

SSS Process stated further that there will be a salary allocated for trainees during the entire program’s period, after which individuals possessing unique capabilities will be employed at the company and given monetary awards in appreciation of their efforts.

On the other hand, the three months Kafa’at program aims at supporting the local market with competencies capable of meeting its requirements, as well as IT sector companies’ expectations.

Quoting Alaa Ensheiwat, Chief Executive Officer of SSS Process: “the new and expected employments are fashioned as per our region growth, in addition to our need to cover various sectors.”

Ensheiwat added: “SSS Process seeks, through Kafa’at, to appropriate fresh graduates’ needs to suite the Arab market’s requirements, in a method that serves both ends of the equation. Likewise, SSS Process wants to give creative fresh graduates an opportunity to expose their individual and creative adroitness.”

It should be mentioned that SSS Process is considered one of the regional pioneer firms that provide specialized Information Technology solutions which adheres to the high international standards and criteria.

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SSS Process
Secure Services Systems Company is considered as one of the pioneering Arabic organizations in the field of innovative Information Technology solutions where it emphasized since its’ establishment in 2003 on providing specialized services to the governmental sector. It also worked on providing technical solutions with international standards that will satisfy local needs by increasing productivity and efficiency. The KSA based company has gained a lot of experience in running governmental projects especially in the gulf region.
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MenaITech Co-Founder and CEO Dr. Bashar Hawamdeh shared the company successes that resulted from last year, “Despite the economic downturn that the Arab region has faced, our sales only increased this year by almost 25% of last year’s with focus on the Saudi market where we acquired our first hospital; Magrabi Hospitals & Centers, and we completed our first Far East project for United Arab Shipping Company (UASC), and we acquired our first Yemen client; Al Rowaishan Group.”

He also highlighted the future path that MenaITech will take this year regarding consolidating its regional presence, efficiency in service and product quality. MenaITech’s line managers also delivered short speeches about their departments’ past achievements and future directions.

Moreover, two awards were handed out to Ms. Mai Hindash from the Finance team and to Mr. Ahmad Saeed from the Professional Services team. The winners were selected based on the results of nominations by line managers that were built on factors such as achievements, commitment and loyalty, adherence to internal policies as well as interpersonal communication.

On a similar note, MenaITech’s Department of the Year was announced as the Technical Department, following last year’s Business Development Department, where an honorary shield was handed to Ms. Nawal Bazzari, MenaITech’s Chief Technical Officer. The department was selected based on its numerous achievements last year.

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MenaITech:
Founded in 2003 by a group of talented and experienced HR and IT professionals, MenaITech aims to provide HR solutions that maximize the return on the human capital investment for all MenaITech customers by providing accurate and reliable management information, improving access to information, and reducing costs of operating the HR solution.
MenaITech products include the human resources information management system MenaHR®, payroll & personnel solution MenaPay®, the employee & manager self service solution MenaME®, the employee 360 degree feedback evaluation software Mena360®, the comprehensive HR consolidation and analysis module MenaExplorer®, in addition to the revolutionary cell phone notification service MenaSMS®.
For more information on MenaITech, please visit the website at: www.menaitech.com
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The Amman based company said that the center has already began offering services for various public and private sector organizations in Middle East and North Africa. SCOPI adopts methodologies based on top-notch international best practices in both human performance improvement and organizational excellence fields.

In his comment, SCOPI CEO Nidal Bitar said: “at SCOPI, we look forward to actualizing tangible achievements that could be measured in a professional and practical manner through building partnerships with organizations interested in improving their performance and achieving desired results.”

The services offered by the center includes: deploying organizational excellence standards based on “EFQM Excellence Model” and “RADAR Methodology”, and the Human Performance Improvement model based on the International Society for Performance Improvement (ISPI) methodology.

Bitar added: “the center seeks out problems and identify their roots before choosing the appropriate intervention. This methodology cuts down on high expenses and achieves the highest possible ROI for the organization.”

On the other hand, Bashar Sarayreh, PhD – SCOPI Chief Consulting Officer stressed that the center’s experts adopt EFQM model for Organizational Excellence. The model is employed by excellence awards both regionally and globally. It aims at developing and advancing by applying leadership, people, finances, knowledge and processes criteria, which are positively reflected on the objectives of the financial year and the main performance in organizations operations.

Beside learning and consultancy services, Sarayreh noted that the center will collaborate with regional and international organizations to establish specialized forums and seminars that aim at assisting managers and employees, from virtually all sectors, in reaching the highest possible Organizational Excellence.

SCOPI Chief Consulting Officer pointed that the center conjoins notable consultants and experts in the organizational excellence and human performance improvement fields. They also enjoy well-elaborated experiences in human resources, information technology, business process re-engineering and management, and other fields as well, and include assessors and consultants who are certified by international and regional centers of excellence.

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International Concepts for Consulting & Training Solutions was established in 2008 by Arab investors and experts. It aims at supporting both public and private sectors companies who want to obtain positive results and measurable performance that ensures delivering knowledge to their employees. The process guarantees continuous development and growth in the organizations and sustains its competitive status.
To achieve its goals, International Concepts launched the Strategic Center for Organizational Performance Improvement “SCOPI” after its establishment. The center offers consulting and specialized learning services that include: enforcing Organizational Excellence standards based on “EFQM Excellence Model” and “RADAR Methodology”, and the Human Performance Improvement model based on ISPI’s methodology.

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